Webinaires Trust Takes Two: Barriers to Trust in the Healthcare System Among Ethnically Diverse Parents
Speakers: Jennifer Needle, MD, MPH, HEC-C; Shannon Pergament, MPH, MSW; Sey Lee, BS
More than 20% of children in the United States live with a chronic and serious illness. Parents who care for these children are challenged by children’s intense medical needs, navigating a complex health system, and significant time demands. For parents from ethnically diverse communities, such as Somali, Hmong, and Latin American, these challenges may be compounded by numerous social and structural determinants of health including language barriers, economic insecurity, and structural racism. Recent work by the presenters and research colleagues found that common contributors to miscommunication and mistrust were lack of access to quality professional interpreters and experiences of racism in the healthcare setting.
The use of a community-based participatory action approach allowed the presenters to explore the drivers of mistrust and offer community-centered recommendations to improve the outcomes and patient experience among ethnically diverse families of children with serious illness.
Learning Objectives: After attending this webinar, attendees will be able to:
- Discuss barriers and facilitators to trusting relationships in pediatric serious illness care.
- Explore two key drivers of mistrust in pediatric serious illness care, language barriers and racism.
- Propose novel solutions to improve pediatric serious illness care in ethnically diverse communities.
This is an event of the Office of Academic Clinical Affairs (OACA), hosted by the Center for Bioethics, and co-sponsored by the following U of MN Units: Center for Antiracism Research for Health Equity, School of Public Health; Center for Race, Indigeneity, Disability, Gender, and Sexuality Studies, College of Liberal Arts; College of Pharmacy; Community-University Health Care Center; Medical School; Program in Health Disparities Research, Medical School; School of Dentistry; School of Public Health; School of Nursing.
